Wash This Way

Terms of Laundry Services

 

Wash This Way Laundry Services ("Wash This Way") is pleased to provide laundry services to you. Subject to your compliance with the terms and conditions set forth below. Your use of Wash This Way services indicates your agreement to the terms and conditions contained herein. If you do not so agree, you should inform us and cease using the service immediately. 

Tournament DropStation

Wash This Way is not responsible for laundry inventory discrepancies, theft, or loss. Our Tournament DropStation is a contactless, self-serve pickup & dropoff table. The Tournament Host Facility usually has security cameras, but Wash This Way does not privately secure laundry at the Tournament Facility. Like the Christian sportsmanship events we support, we expect the same from teams & parents. Charges can be filed for theft through the police. Wash This Way does have HD cameras at our laundry facility to ensure the processing of laundry by our staff is accurate.

Local Delivery Schedule:

Laundry pickup must be scheduled in advanced. Pickup and delivery will take place as Wash This Way scheduling allows each week on, except on certain holidays, determined by Wash This Way in its sole discretion. 

Local Pick Up and Delivery, Procedure and Terms:

Wash This Way will provide the customer with laundry bags and I.D. tags, each customer will also be assigned a number. If a customer loses their Wash This Way laundry bag there will be a charge of $10 per bag lost. Wash This Way reserves the right not to pick up items that are not in these bags, but may decide to pick up such items in its sole discretion. The customer agrees not to include any of the following that are in or attached to any of the items to be cleaned: (i) non-washable items, (ii) items that are labeled for hand washing and/or dry-cleaning only, or (iii) any other items not meant for laundering (see also “Garment Care” below). The customer is responsible for any and all damage caused by any items left in the customer's clothing or laundry bag that cause damage to the clothing of any customer, the cleaning machines, or any other property of Wash This Way or its customers. Wash This Way is not responsible for, and shall not pay for, any loss, damage or theft of items left unattended by the customer for pickup or delivery. The customer may provide special pickup instructions to Wash This Way if necessary.

Payment:

The customer must pay the agreed-upon charges at laundry weigh in. All sales are final and refundable only at the discretion of Wash This Way

Bags

Any lost or misplaced Wash This Way bags can be purchased from Wash This Way.

Inventory Sheets:

Laundry inventory sheets are available upon request. Inventory sheets are to be used for the sole purpose of keeping track of items. All information provided on the inventory sheets by the customer shall be accurate. The customer will alert Wash This Way to the inventory sheet and Wash This Way will check for the inventoried items. Wash This Way is not responsible for any claimed items not listed on the inventory sheet. The customer may forego completing an inventory sheet, in which case Wash This Way is not liable for missing or lost items. If there is a discrepancy between what is listed on any inventory sheet and the actual items left in the bag, Wash This Way reserves the right change the inventory sheet and, based on a careful examination, make the final determination about the actual contents of the bag without notice to the customer. The customer hereby consents to any such changes. Wash This Way does not consent to the accuracy of any inventory sheet completed by the customer.

Garment Care:

Wash This Way maintains a high quality cleaning service for general laundering purposes. Wash This Way accepts no liability for damage of items due to items left in pockets (pens, candy, etc.). Wash This Way accepts no liability for damage of items due to the special instructions, or preferences of laundry detergent, additives, drying selections, etc. made by a customer or due to the lack of special care instructions from the customer. Wash This Way accepts no liability for "special care" items that require special attention according to individual garment labels. Wash This Way is not responsible for clothing bleeding, shrinking, or otherwise changing as a result of Wash This Way’s normal washing procedures or a customer’s special instructions or preferences. Precautions should be taken by the customer to alleviate laundering problems by having special wash instructions indicated on their laundry ticket. Wash This Way reserves the right to refuse to clean any garment. Wash This Way does not guarantee the removal of stains. Wash This Way will have its cleaning attendants re-clean items that, in its sole discretion, were not properly cleaned and have not been worn since they were cleaned. Wash This Way is not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or laundry bags such as money, jewelry, or any other item. The customer agrees not to leave such items in his or her clothing or in its laundry bags.

Loss or Damage:

In the rare instance that your garment is lost or damaged by Wash This Way, we will issue you a refund or credit for the value of that garment, as specified in the National Fair Claims Guide from the International Fabricare Institute ("IFI"). This guide takes into account the average life of the garment, depreciation for the age of the item, and the current replacement cost. If the customer is unable to document the age of a garment, the customer can attest to the age but Wash This Way, in its sole discretion, may limit the minimum age of any garment to one year. If no current replacement cost is available (e.g., because the item is no longer available in stores), Wash This Way may use the replacement cost of a comparable item currently available. Notwithstanding the foregoing, the maximum reimbursement for each individual item is $25, and the maximum total reimbursement per customer is $150.

We are not liable for what Wash This Way determines in its sole discretion as preexisting damage to garments. Missing or damaged items must be reported to us within five (5) days of laundry ready date, pickup, or delivery of the item(s). Loss claims for items submitted in a laundry bag will not be honored without an inventory sheet.

Pickup & Delivery Holiday Policy

To most efficiently absorb the various travel plans of our customers around holidays and for the benefit of our staff and their families, Wash This Way's policy is to move laundry service 1 day to the left or right of the holidays listed below.

  • New Year's Day

  • Martin Luther King, Jr. Day

  • Presidents Day

  • Easter Monday (day after Easter Sunday)

  • Memorial Day

  • Independence Day

  • Labor Day

  • Columbus Day

  • Thanksgiving Day

  • Christmas Day

E.g. For customers whose laundry day falls on Thanksgiving Thursday: One day, either Wednesday or Friday (but not both), will be selected by Wash This Way and communicated to customers in advance. Or, when laundry day is on Labor Day for Monday customers, Wash This Way may provide laundry service on the following day, Tuesday.

Disclaimer:

Wash This Way liability shall be limited to general money damages in a maximum amount not to exceed the charges for the service paid by the customer during the service in which the damages are alleged to have occurred. This liability shall be the extent of Wash This Way's liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute the customer's exclusive remedy. In no event will Wash This Way be held liable or be responsible for any consequential, special, indirect, incidental or punitive loss or damages, whether or not Wash This Way knew or should have known of the likelihood of any such loss or damages. Wash This Way disclaims all warranties, express or implied, with respect to the services rendered to the customer.

Venue and Choice of Law:

Any suit involving any dispute arising between Wash This Way and the customer may only be brought to the district court of Taylor County, or in any Texas State Court having jurisdiction over the subject matter of the dispute or matter. Wash This Way and the customer hereby irrevocably consent to the exercise of personal jurisdiction and venue by any such court with respect to any such proceeding. These terms of service and the relationship between the parties shall be interpreted, construed, and governed according to the internal laws of the State of Texas, without reference to its choice of law rules.